Terms & Conditions

Welcome to NMC Technology. These Terms & Conditions govern your use of our website and the purchase or use of our products and services.

By accessing our website, requesting a quotation, purchasing a product, or engaging NMC Technology for any service, you agree to these Terms & Conditions.

1. About NMC Technology

NMC Technology provides professional technology and engineering services, including:

• Solar power system design and installation
• Inverter and lithium battery systems
• Solar panel supply and installation
• Electrical installations and automation
• Smart home automation
• CCTV camera installation
• Power protection, surge protection and earthing
• Generator and automatic changeover solutions
• Electrical maintenance and related technical services

2. Quotations and Proposals

All quotations and proposals provided by NMC Technology are based on the information, specifications, site conditions and requirements available to us at the time of preparation.

Unless otherwise stated:

• Quotations are valid for the period specified on the quotation.
• Prices may change due to changes in equipment costs, exchange rates, taxes, logistics or supplier pricing.
• A quotation does not constitute a binding contract until it has been accepted and the required payment has been made.
• Any additional work or materials not included in the original quotation may attract additional charges.
• Final system specifications may be adjusted following a technical site assessment.

3. Site Assessment and System Design

Where applicable, NMC Technology may conduct a site inspection or technical assessment before installation.

System recommendations are based on the information provided by the client, including expected load, operating hours, available space, backup requirements and other relevant conditions.

The client is responsible for providing accurate information about the intended loads and usage requirements.

NMC Technology shall not be responsible for performance limitations resulting from undisclosed loads, changes to the client’s electrical system, inaccurate information supplied by the client, or usage beyond the agreed system specifications.

4. Orders and Acceptance

An order becomes confirmed when:

1. The client accepts the quotation or proposal; and
2. The required deposit or payment specified in the quotation has been received.

NMC Technology reserves the right to decline or postpone an order where required payments, materials, site conditions or technical requirements are not satisfactory.

5. Payment Terms

Payment terms shall be stated on the applicable quotation, invoice or proposal.

Unless otherwise agreed in writing:

• A deposit may be required before procurement or commencement of work.
• Installation may not commence until the agreed initial payment has been received.
• Outstanding balances must be paid according to the agreed payment schedule.
• NMC Technology reserves the right to suspend work where payments are overdue.
• Additional work requested after commencement may require separate payment.

Payments made for specially procured equipment may be subject to the applicable cancellation and return conditions.

6. Equipment and Product Availability

Equipment supplied by NMC Technology may include products manufactured by third-party companies.

Product models, specifications, colours, availability and packaging may change according to manufacturer or supplier updates.

Where a specified product becomes unavailable, NMC Technology may propose an alternative product with comparable or improved specifications, subject to the client’s approval where applicable.

7. Installation Services

NMC Technology will carry out installations using reasonable professional care and appropriate technical practices.

The client shall provide reasonable access to the installation site, electrical systems, equipment rooms, rooftops and other areas required to complete the work.

The client is responsible for ensuring that NMC Technology has permission to access the property and carry out the agreed work.

Installation timelines may be affected by:

• Weather conditions
• Site accessibility
• Delays in payment
• Equipment availability
• Structural or electrical issues discovered on site
• Changes requested by the client
• Circumstances outside NMC Technology’s reasonable control

8. Electrical and Structural Conditions

NMC Technology is not responsible for pre-existing defects, unsafe wiring, inadequate structural support, faulty equipment, poor earthing, damaged cables or other conditions that existed before our work unless specifically included in the agreed scope.

Where additional corrective work is required, the client will be informed and may be charged separately.

For solar installations, the client is responsible for providing or approving suitable structural areas for panels, unless structural works are specifically included in the quotation.

9. Solar System Performance

Solar power generation depends on several factors, including:

• Solar irradiation
• Weather conditions
• Panel orientation and shading
• Panel temperature
• Battery condition and state of charge
• Load consumption
• Equipment configuration
• System maintenance
• Utility/grid availability

NMC Technology does not guarantee a specific amount of energy production or backup duration unless such performance is expressly stated as a contractual specification in the applicable proposal or agreement.

Increasing the client’s electrical load after installation may reduce the expected backup duration.

10. Batteries and Inverters

Battery capacity and inverter performance may vary depending on operating conditions, temperature, battery state of charge, load profile and manufacturer specifications.

Battery degradation over time is normal.

Warranty coverage for batteries and inverters is subject to the manufacturer’s warranty terms and the conditions stated in the client’s quotation or warranty documentation.

11. Warranty

Products and equipment supplied by NMC Technology may carry manufacturer warranties where applicable.

Warranty periods and conditions may vary by product and manufacturer.

Unless expressly stated otherwise, warranty coverage does not apply to damage caused by:

• Improper use
• Overloading
• Physical damage
• Water or environmental damage
• Fire or lightning
• Power surges
• Unauthorised modification
• Incorrect operation
• Negligence
• Tampering
• Unauthorised repairs
• Installation or alterations carried out by third parties

Installation workmanship warranties, where offered, will be subject to the specific terms stated in the applicable quotation or warranty document.

12. Maintenance

Some systems may require periodic inspection, servicing, cleaning, firmware updates, battery checks or other maintenance.

NMC Technology may offer maintenance and support packages separately.

Unless specifically included in the agreement, routine maintenance is not automatically included in the installation price.

13. CCTV and Smart Home Systems

For CCTV, smart-home and automation systems, NMC Technology provides installation and configuration services based on the agreed scope.

The client is responsible for ensuring that the use of CCTV and recording systems complies with applicable privacy and other laws.

NMC Technology does not guarantee uninterrupted internet connectivity, remote access, cloud availability or third-party software services where such services depend on external providers.

14. Changes to the Project

Any changes requested by the client after approval of the quotation may affect the project cost and completion time.

Additional materials, labour, transportation, equipment or engineering work resulting from such changes may be charged separately.

Where reasonably possible, NMC Technology will communicate additional costs before carrying out the additional work.

15. Cancellation

Cancellation terms may depend on the stage of the project.

Where equipment has already been specially purchased, imported, configured or delivered for a client, cancellation may result in deductions for procurement, logistics, restocking, transportation, installation or other costs already incurred.

Any refund, where applicable, will be handled according to the agreed quotation or contract.

16. Limitation of Liability

NMC Technology will make reasonable efforts to provide professional products and services.

However, NMC Technology shall not be liable for losses resulting from circumstances outside its reasonable control, including utility failures, natural disasters, lightning, fire, theft, vandalism, internet outages, manufacturer failures, third-party services or misuse of installed equipment.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded under applicable law.

17. Intellectual Property

All NMC Technology logos, branding, website content, graphics, designs, photographs, technical documents and other original materials remain the property of NMC Technology or their respective owners unless otherwise stated.

They may not be reproduced, copied, modified or commercially used without appropriate permission.

18. Website Information

We make reasonable efforts to ensure that information on our website is accurate and current.

However, product specifications, prices, availability and service offerings may change without prior notice.

Website content is provided for general information and does not replace a formal quotation, technical assessment, contract or professional engineering advice.

19. Third-Party Products and Services

NMC Technology may integrate products, software or services supplied by third parties.

NMC Technology is not responsible for changes, interruptions or failures caused by third-party manufacturers, software providers, telecommunications providers, internet service providers or other external service providers, subject to any applicable contractual or warranty obligations.

20. Privacy

Any personal information provided to NMC Technology through our website, quotation forms, contact forms or other communication channels will be handled in accordance with our Privacy Policy and applicable data-protection requirements.

21. Force Majeure

NMC Technology shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond its reasonable control, including natural disasters, severe weather, government restrictions, supply-chain disruptions, industrial action, transportation delays, power disruptions, war, civil unrest or other unforeseen events.

22. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the Federal Republic of Nigeria.

Any dispute arising from our services or these Terms & Conditions should first be addressed through good-faith communication and negotiation between the parties before other available legal remedies are pursued.

23. Changes to These Terms

NMC Technology reserves the right to update these Terms & Conditions from time to time.

The latest version will be published on this website, with the applicable “Last Updated” date.